Safe deposit

<p>The safe deposit amount is requested to confirm the reservation; following the signing of the contract this booking payment will be automatically considered as security deposit and will be given back at the end of the contract, if no damages are found. In the event that the contract is not concluded, the amount will not be refunded except in the case that either the university course is cancelled (and can be proved with a written statement) or your visa is refused. Read the cancellation policy in order to know how to refund it.</p>

Minimum stay

To be clearer - What does it mean? This means that the first 12 months are mandatory (“minimum stay 12 months”). If your contract starts from the 1st September 2018, the first year will end on the 31st of August 2019 (12 consecutive months). In this case, the prior notice has to be given in February 2019 (6 months after the beginning of the contract) and six months before the ending date. Beginning: 1st September 2018 / 6 months prior notice: 1st February 2019 / Ending: 31st August 2019 If you intend to stay longer than 12 months, keep in mind that the rule of 6 months prior notice is always valid. For example: Beginning: 1st September 2018 / 6 months prior notice: 1st July 2019 / Ending: 31st December 2019

Cleaning service

Cleaning service includes general cleaning and not deep cleaning. General cleaning is often to maintain a level of cleanliness around the house. Deep cleaning is different and it is a requirement before a tenant move in or out.